okibet Privacy Policy – Your Data, Handled With Care

When you register an account with okibet, we collect personal information that is necessary to verify your identity, process your transactions, and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number. During the identity verification process, we may also request a copy of a valid government-issued ID such as a Philippine National ID, passport, or driver's licence to comply with applicable Know Your Customer requirements. When you make deposits or withdrawals, we collect transaction-related data including payment method details, transaction amounts, and timestamps — though we do not store full card numbers or full GCash credentials on our servers. We also collect technical data automatically when you use the platform, such as your IP address, device type, operating system, browser version, and session activity logs, which help us detect fraud and improve platform performance. Behavioural data such as the pages you visit, the bets you place, and the games you access may also be recorded to personalise your experience and to fulfil our responsible gaming obligations.

The personal information you provide to okibet is used solely for the purposes described in this Privacy Policy and for no other reason without your prior consent. Your data is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos, verify your identity, and ensure you meet the eligibility requirements to use the platform. We also use your information to communicate with you about account activity, important policy updates, and support requests you have raised with our team. Where you have opted in, we may use your contact details to send you relevant promotional messages about new features, bonuses, or sports events — you can withdraw this consent at any time through your account settings. Your data is used to monitor betting patterns and enforce our responsible gaming policies, which may include applying limits, cooling-off periods, or self-exclusion where necessary. We may also process your data to comply with legal obligations, including anti-money laundering regulations and data retention requirements under Philippine law. We will never sell, rent, or trade your personal information to third-party marketing companies under any circumstances.

okibet does not share your personal data with third parties except in the limited circumstances described here, and always in accordance with applicable Philippine data privacy law. We share data with trusted payment processors and e-wallet providers such as GCash and Maya solely to facilitate transactions you have authorised — these partners are contractually bound to handle your data securely and only for the stated purpose. We may share information with identity verification and fraud prevention service providers who assist us in meeting our regulatory obligations and protecting the platform from misuse. Where required by law, regulation, or a valid order from a competent Philippine authority or court, we will disclose the minimum necessary information in compliance with that legal obligation. In the event that okibet undergoes a business restructuring, merger, or transfer of ownership, your data may be transferred to the new entity as part of that process, and you will be notified of any material changes to how your data is handled as a result. We do not share behavioural or betting data with advertisers, data brokers, or any entity outside of the operational and compliance relationships described above.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and the okibet platform is encrypted using TLS (Transport Layer Security), and sensitive account data is stored using encryption at rest on secured servers with restricted access controls. Our internal systems are subject to regular security reviews, and access to player data by okibet staff is strictly limited to personnel who require it to perform their job functions. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law — typically up to five years following account closure, in line with standard financial and anti-money laundering retention requirements in the Philippines. When data is no longer required for any legal, regulatory, or operational purpose, it is securely deleted or anonymised. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so that we can investigate and take protective action without delay.

The okibet platform uses cookies and similar technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how players interact with different areas of the site. Strictly necessary cookies are always active because without them the platform cannot function — for example, they keep you logged in during your session and remember your language and currency preferences. We also use performance and analytics cookies to understand aggregate usage patterns, which helps us improve the platform experience for Filipino players. You have the right to control non-essential cookies through your browser settings or through any cookie preference centre made available on the platform. Please note that disabling certain cookies may affect the functionality of some platform features, including login persistence and bet history retrieval. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external advertising networks. Any third-party analytics tools we use are configured to anonymise IP addresses and are governed by data processing agreements that restrict the use of your information.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. You have the right to be informed about what data we collect and how it is used, which is the purpose of this Privacy Policy. You have the right to access the personal data we hold about you by submitting a written request to our support team, and we will respond within a reasonable timeframe as required by law. You may request correction of any inaccurate or incomplete data in your account, and we will update our records promptly upon verification. You have the right to object to the processing of your data in certain circumstances, including where we are processing it on the basis of legitimate interest rather than legal obligation. You also have the right to request the deletion or blocking of your data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention requirements. To exercise any of these rights, please contact the okibet support team using the email address listed on this page.

okibet reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal and regulatory requirements in the Philippines. When we make material changes, we will notify registered players via their registered email address or through a prominent notice displayed on the platform before the changes take effect. The date of the most recent update is shown at the top of this page, and we encourage you to review the policy periodically so that you remain informed about how your data is being handled. Your continued use of the okibet platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have questions or concerns about any aspect of this policy or about how your data is processed, please reach out to our support team at the email address published on this site. For formal data privacy complaints, you also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines. We are committed to addressing any concerns you raise promptly and transparently, in the spirit of the trust you place in us as your sports betting and gaming platform.